Frequently Asked Questions | Can I change my meal plan?
Q. Can I change the meal plan?
Changes are only permitted for religious reasons, serious allergies, or dietary restrictions due to medical reasons.
Please contact us at <welcome@club-tourism.co.jp> at least one month before your departure.
For tours departing after May. 1, 2025, if you wish to change Meals for the reasons stated above, we will charge you 1,500 yen per meal, plus the actual cost of any difference that may result from the change.
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If we request a food service facility to change the meal plan based on your request, but the food you requested to remove is not included in the meal provided to all participants, an additional fee of 1,500 yen will be charged per meal.
Please send it by email using the format below.
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①Inquiry number:
② Name of customer who wants to change meal contents:
③Meal contents you would like to change:
④Do you have a food allergy?
【YES・NO】
If you answered yes to a food allergy, please also answer the following questions.
⑤Please tell us the symptoms you may experience if you accidentally ingest the product:
Response (Medicine: Not required / EpiPen: Not required)
⑥Can the ingredients be used in the cooking process?
Example: Binder eggs, beef, chicken, seafood used in bouillon, etc.
【YES・NO】
⑦Can extracts, seasonings, stock, and oils be used?
【YES・NO】
8. Can I use shared cooking utensils, oil, etc.?
【YES・NO】
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<Notes>
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Except for religious reasons, allergies, or dietary restrictions due to medical decisions, we cannot accept requests for changes to the Meals content. You can prepare your own Meals.
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If you do not consume Meals, you will not receive a refund.
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For buffets, Meals changes are not possible.
